At Island Residential, we strive to restore your peace of mind. Our experienced and techsavvy team is available 24/7, including holidays, to provide you with the highest quality residential or commercial disaster restoration services. From mitigation and remediation to recovery and reconstruction, our contractors have the best tools and resources to handle any size loss. We are committed to quality, trust, and local presence and guarantee that you will be satisfied with our services.

emergency restoration

At Island Residential, we understand that your home is a major investment. In the event of a catastrophe, we provide fast, time-sensitive, and cost-effective damage restoration services throughout Oahu. From mold or broken pipes to complete reconstruction due to a fire or flood, our 24/7 availability ensures you can quickly get back to normal.

Water, Flood & Mold Damage Remediation

If you experience water damage, our Emergency Restoration Services team is available to help. Our experts will arrive within two hours of receiving your call and start assessing the damage in order to begin repairs. This quick response can help prevent further damage such as mold or flooding.

Fire & Smoke Damage Repair

If an accidental kitchen fire has caused damage to your home, our professional Fire and Smoke Restoration team can help. We will restore your property, eliminate soot and odors, and get you back to normal as soon as possible. Put your trust in us to help you through this difficult time.

Be Aware of Common Water Damage Scenarios

Water damage comes in many forms, so you need a professional with extensive experience on your side when it affects your property. With Island Residential you can rest assured we have the expertise to resolve your issue. Quick action is crucial to alleviate the impact of water damage, so call us if you experience any of these common water damage scenarios.

Flooding and Storm Damage

Heavy storms and natural disasters can cause damage to several areas of a property. It might weaken your roof, foundation, or siding, and result in water damage to your interior. During excessive rainfall and high winds, your roof becomes vulnerable to leaks. Holes in your roof or at your property’s junctures can allow water inside, potentially damaging your walls, ceilings, floors, and belongings. But even if your roof is impenetrable, you may still feel the effects of rainwater. When storms produce enough rain to cause flooding, your ground level is prone to damage. If this happens, call us as soon as the rain stops so that we may begin cleaning and restoring your property immediately.

Leaking Appliances

It can be confusing when you notice water damage or standing water in your home or business, despite the weather outside being clear and dry. If that is the case, you may have leaking appliances. Dishwashers, washing machines, and water heaters are typical culprits of water damage. If any of your appliances malfunction, they may spring a leak and endanger the structural integrity of your property or damage your belongings. If this happens to you, seek professional water damage services. You may feel like merely drying the area with a towel and cleaning up the mess is sufficient, but the water may have damaged surrounding wood. Without professional water damage restoration, the problem will remain and worsen.

Plumbing Issues

Among the pipes that may burst and cause water damage are those connected to your plumbing. If you are lucky, the issue is minimal and can be quickly resolved without much disruption to your normal routine. But that is not always the case. Depending on where the pipe and leak are, you may not notice any problems until the issue is significant. Broken pipes may cause water to pool in hard-to-reach or oft-overlooked places, increasing your risk of wood damage and mold growth. Call us as soon as you notice unusual wet spots, so that we can assess the situation.

Sewage Backups

The most unexpected and messy water damage scenario is a sewage backup. Call Island Residential if you notice any sewage coming through your pipes and into your bathroom. This situation is dangerous, unhealthy, and needs to be addressed immediately. Sewage contains bacteria that can be harmful to you, your family, or your staff, so let a professional deal with it right away. Our water damage restoration experts will inspect your property for contamination, eliminate it, and deal with any residual water damage, using specialized equipment and years of experience.

Claims Process

Below is the workflow of a typical claims process.

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